1. Information We Collect

• Personal details such as your name, email, phone number, and address.
• Payment information for processing transactions.
• Booking details, including check-in and check-out dates, preferences, and additional requests.

2. How We Use Your Information

• To process and manage bookings.
• To communicate with you regarding your reservation.
• To improve our services based on feedback and preferences.

3. Data Sharing

• We do not sell your data to third parties.
• Data may be shared with trusted partners for payment processing and marketing, under strict confidentiality agreements.

4. Data Security

• We implement security measures to protect your data. However, no method of online transmission is completely secure.

5. Cookies and Tracking

• We use cookies to enhance user experience and gather analytics about website usage.
• You can disable cookies in your browser settings.

6. Your Rights

• You have the right to access, update, or delete your personal information.
• To exercise these rights, contact us at [email protected].

7. Updates to This Policy

• This policy may be updated periodically. Changes will be posted on this page.

8. Contact Us

• For questions or concerns regarding your privacy, contact us at:
  • Email: [email protected]
  • Phone: +233 20 140 9489